Cape Cod Vacuum Policies

Privacy Statement

Thank you for visiting the Cape Cod Vacuum web site. We hope that you find the information presented within to be educational, accessible and timely. It is our wish that you come back and communicate with us often.

To make your on-line experience clearer, Cape Cod Vacuum has written a Privacy and Usage Statement to explain the rules that govern the responsibilities and permissions of both the User and Cape Cod Vacuum during any on-line interactions.

Cape Cod Vacuum respects the privacy of every individual who visits our web sites or responds to our interactive advertisements. This Privacy Statement outlines the information Cape Cod Vacuum will collect and how we will use that information. This Statement will also instruct you on how you can verify the accuracy of your personally identifiable information submitted to Cape Cod Vacuum through our web sites and interactive advertisements and how you can request that we delete your personally identifiable information from our databases.

Personally Identifiable Information

When you visit Cape Cod Vacuum’s web sites or interactive advertisements, we will not collect any personally identifiable information about you (such as your name, address, telephone number, social security number, billing and shipping information, credit card information or e-mail address) unless you provide it to us voluntarily. In addition, some of our web sites or interactive advertisements invite visitors to submit names, e-mail addresses or addresses of others in connection with certain promotions or offers that appear on our web sites or interactive advertisements, including offers to purchase products online or to receive samples or information. If you opt not to provide us with personally identifiable information no material consequences will result, although you may be unable to participate in certain promotions, receive product information, or buy products offered through Cape Cod Vacuum’s web sites or interactive advertisements.

Use of Personally Identifiable Information

Cape Cod Vacuum may store and process your personally identifiable information to better understand your needs and how we may improve our products and services, and we may use your personally identifiable information to contact you (for example, we may send you marketing or promotional materials or other information, we may respond to your comments or requests for information, or we may contact you if needed in the course of processing or shipping your order for products or services offered over our web sites). We may also enhance or merge personally identifiable information with data obtained from third parties for the same purposes. Cape Cod Vacuum will not give or sell your personally identifiable information to any outside organization for the organization’s own use without your consent.


Cape Cod Vacuum is committed to keeping secure the data you provide us and will take reasonable precautions to protect your personally identifiable information from loss, misuse or alteration. Agents or contractors of Cape Cod Vacuum who have access to your personally identifiable information in connection with providing services for Cape Cod Vacuum are required to keep the information confidential and are not permitted to use this information for any other purpose than to carry out the services they are performing for Cape Cod Vacuum.

Non-Personally Identifiable Information Collected Automatically

In some cases, we may collect information about you that is not personally identifiable. Examples of this type of information include the type of Internet browser or computer operating system you are using and the domain name of the web site from which you linked to our site or advertisement. In addition, when you view one of our web sites or advertisements, we may store some information on your computer. This information will be in the form of a “cookie” or similar file and will help us in many ways. For example, cookies allow us to tailor a web site or advertisement to better match your interests and preferences. Most Internet browsers enable you to erase cookies from your computer hard drive, block all cookies, or receive a warning before a cookie is stored. Please refer to your browser instructions or help screen to learn more about these functions. Cape Cod Vacuum does not collect personally identifiable information automatically, but we may tie information collected automatically to your previously submitted personally identifiable information.

Contacting Us Regarding Your Personally Identifiable Information

If you have submitted personally identifiable information through a Cape Cod Vacuum web site or interactive advertisement, or if someone else has submitted your personally identifiable information through a Cape Cod Vacuum web site or interactive advertisement, and you would like to have that information deleted from our marketing databases, please contact us via e-mail at We will then use reasonable efforts to remove your personally identifiable information from our files. You may also contact us through the above method to request the personally identifiable information that Cape Cod Vacuum has collected about you through its web sites or interactive advertisements. Cape Cod Vacuum will use reasonable efforts to supply you with this information and correct any factual inaccuracies in this information. Our postal address is P.O. Box 1438 Orleans, MA 02653.

Payment Methods

The accepted methods of payment are VISA, Mastercard, American Express and Discover.

Return Authorization Procedure

All returns must have a Return Merchandise Authorization (RMA) number written on outside of package or box. To obtain an RMA number, call our toll free number, 800-649-9755. USPS Returns must be shipped to P.O. Box 1438 Orleans, MA 02653. UPS or FedEx Returns must be shipped to 85 Route 6A Orleans, MA 02653. Issuance of an RMA number does not guarantee credit to your account. Returns received without an RMA number will not accepted.